How Do I Request a Refund?

Modified on Wed, 2 Apr at 9:12 PM

How to Request a Refund

To request a refund for a lead, follow these steps:

1️⃣ Log in to your lead portal.

2️⃣ Click on “Request Refund” in the menu.

3️⃣ A list of all leads from the past 7 days will appear.

4️⃣ Select the lead you want to request a refund for.

5️⃣ Choose the Reason for your request.

6️⃣ Provide a detailed description — the more information you provide, the faster we can process your refund.

7️⃣ Click Submit to finalize your request.

Refund requests typically take 5–7 days to review and process.