Property Leads Frequently Asked Questions (FAQ)
Welcome to Property Leads. Below, you will find answers to common questions about lead pricing, volume expectations, CRM integrations, billing, refunds, and exclusivity.
General Questions
How much does each lead cost?
Lead cost varies by location.
- National leads start at $30 and increase in $5 increments.
- State leads start at $75 and increase in $25 increments.
- County leads have a minimum bid of $125, also increasing in $25 increments.
What does “exclusive” mean?
Exclusive means a lead you buy is never sold to another investor from the same submission. If a seller enters their information twice in one session, our system blocks the duplicate.
Motivated sellers often fill out forms on multiple websites. Sometimes these are our sites, sometimes they belong to other companies. Here is how we handle duplicates:
- Same session, same form: Blocked automatically.
- Different sites in our network: Both submissions are valid leads.
- Outside our network: We cannot prevent it, since sellers may shop around.
For more details, see Understanding Exclusive Leads.
How many leads can I expect each month?
- Lead volume depends on county size and location.
- Some counties may generate only 1 lead per month, while others may generate multiple leads weekly or even daily.
- Our focus is on quality over quantity to ensure leads are from highly motivated sellers.
How many leads should I expect to close?
Investors typically close 1 in 10 to 1 in 25 leads, depending on their market and follow up process.
Investors with the highest success rates usually have:
- A CRM with automated follow ups for text, email, and phone.
- A structured sales process.
- Multiple exit strategies, not just wholesaling.
Do you sell leads outside of the United States?
Yes. We provide leads in all 50 U.S. states, Puerto Rico, and Canada.
Which CRMs do you support?
We support integration with all CRMs, including but not limited to:
- Podio
- InvestorFuse
- FreedomSoft
- REI Reply
- Any CRM that supports webhook or Zapier integration
Billing & Payments
How does the billing work?
- One-Time Activation Deposit: To activate your account, a $1,500 refundable deposit is required once. This verifies funds and enables immediate lead delivery.
- Per-Lead Billing: After activation, you pay per lead. Each delivered lead is debited from your account balance at the price tied to your territory bid.
- Auto-Restore When Below Minimum: Your card on file only runs when your balance falls below your account’s minimum operating balance. When that happens, we automatically restore funds so you do not miss new leads.
- Restore Amount: We charge just enough to bring your balance back to or above the minimum. Any remainder stays in your balance for future leads.
- Full Transparency: Every debit for a lead and every restore appears in the Transactions section of your lead portal.
Refunds & Disputes
Do you allow for refunds?
Yes. We strive to provide high quality motivated seller leads and offer refunds for the following cases:
- Mobile home leads
- MLS listed properties
- Wholesaler leads
- Spam or fake leads
All refunds are credited to your account balance.
For full details, please review our Refund Policy.
How do I submit a refund request?
- Log in to your lead portal.
- Click Request Refund.
- A list of all leads from the past 7 days will appear.
- Select the lead and choose a refund reason.
- Provide a detailed description and proof. The more information you give, the faster we can process your request.
- Click Submit to finalize the request.
Can I cancel or change a refund request once it has been submitted?
Unfortunately, once a refund request has been submitted, we are unable to rescind or modify it. Please double check the details of your leads before submitting a refund request in the future.
What if I heard back from a lead I submitted for a refund and no longer wish to pursue the refund?
Once the refund request is submitted, we cannot cancel or undo the request. We recommend reviewing your refund requests carefully before submission.
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