How much does each lead cost?

Lead cost varies by location and territory type.

• National leads start at $30 and increase in $5 increments.
• Metro County leads start at $75 and increase in $12.50 increments.
• State leads start at $75 and increase in $25 increments.
• County leads start at $125 and increase in $25 increments.

What does “exclusive” mean?

Exclusive means a lead you purchase is not sold to another investor from the same form submission. If a seller enters their information twice during the same session, our system blocks the duplicate.

Motivated sellers may submit their information through multiple websites. Some of these websites may be within our network, while others may belong to unrelated companies. Here is how we handle duplicate submissions:

• Same session, same form: The duplicate submission is blocked automatically.
• Different websites within our network: Each form submission may be treated as a separate valid lead and delivered to different clients. The same form submission will not be sold to you twice.
• Outside our network: We cannot prevent sellers from submitting their information to other companies or requesting multiple offers.

For more details, see Understanding Exclusive Leads.

How many leads can I expect each month?

• Lead volume depends on seller activity, territory size, location, and your active bid.
• Some counties may generate only one lead per month, while others may generate multiple leads weekly or daily.
• Available lead volume is not guaranteed and may change from month to month.

Can I set a daily limit on the number of leads I receive?

Daily lead limits are not configurable directly within the platform. If you would like to set a daily cap on lead delivery, please reach out to our support team at [email protected] or submit a ticket through the Contact Us option in your lead portal.

How many leads should I expect to close?

Investors typically close 1 in 10 to 1 in 25 leads, depending on their market, follow-up process, sales ability, and available exit strategies.

Investors with the highest success rates usually have:

• A CRM with automated follow-up through text, email, and phone.
• A structured and repeatable sales process.
• Multiple exit strategies rather than relying only on wholesaling.

Do you sell leads outside of the United States?

Yes. We provide leads in all 50 U.S. states, Puerto Rico, and Canada.

Which CRMs do you support?

We support integration with all CRMs, including but not limited to:

• Podio
• InvestorFuse
• FreedomSoft
• REI Reply
• Any CRM that supports webhook or Zapier integration

How does billing work?

• Initial Deposit: All new accounts begin with a non-refundable one-time $1,500 deposit. This deposit is not an additional fee. It is added to your account balance and used toward the cost of your leads.
• Lead Costs: Each time you receive a lead, its cost is deducted from your available account balance. You can view the cost and delivery time of each lead in the Transactions section of your lead portal.
• Auto-Renewal Trigger: Your account renews when your available balance reaches your highest active bid amount or $125, whichever is greater.
• Auto-Renewal Amount: Each renewal charge matches your highest active bid or the $125 minimum refill amount, whichever is greater.
• Monthly Budget Reset: Your monthly budget resets on the same calendar day each month based on your original account creation date. For example, an account created on March 7 will reset on the 7th of each following month.

What happens if an auto-renewal payment is declined?

If the card on file declines during an auto-renewal attempt, your account will automatically pause. You may continue using the remaining balance until it falls below the minimum price required to receive another lead.

To avoid interruptions, make sure your payment method is current and has enough available funds to cover the refill amount associated with your highest active bid.

Do you allow refunds?

Yes. We strive to provide high-quality motivated seller leads and offer account credits for leads that meet the eligibility requirements outlined in our Refund Policy.

Examples of potentially eligible refund situations include:

• Mobile homes located inside a mobile home park
• Properties actively listed on the MLS
• Leads submitted by wholesalers
• Spam or fake leads
• Properties located outside your selected territory
• Invalid contact information or qualifying no-response situations

All approved refunds are credited to your Property Leads account balance.

For full eligibility requirements, documentation standards, and deadlines, please review our Refund Policy.

How do I submit a refund request?

1. Log in to your lead portal.
2. Click Request Refund.
3. A list of all leads delivered within the past 7 days will appear.
4. Select the lead and choose the appropriate refund reason.
5. Provide a detailed description of the issue.
6. Upload any supporting evidence. You can attach up to 5 files per refund request.
7. Click Submit to finalize the request.

Helpful evidence may include screenshots, call logs, emails, text message conversations, or other documentation supporting the selected refund reason. Providing complete information can help our team review the request more efficiently.

How are refund requests reviewed?

Once a refund request is submitted, our team reviews the lead and any supporting evidence to determine whether it meets the requirements of our Refund Policy.

If the lead is confirmed to be invalid or otherwise eligible for a refund, the request will be approved and the lead cost will be credited back to your account balance.

If our team connects with the property owner and confirms they are still interested in selling within the next 6 months, the request may be declined. When possible, our team will collect additional information that may help you connect with the seller, such as:

• The best day or time to contact them
• An updated phone number or email address
• Confirmation of their selling timeline
• Additional details about their situation or property

Any new information collected during the review will be included with the refund decision.

Can I cancel or change a refund request once it has been submitted?

Refund requests cannot be edited or removed within the lead portal after they have been submitted.

If you need to update, cancel, or remove a refund request, please contact our Support Team at [email protected].

Can I upload evidence with my refund request?

Yes. When submitting a refund request, you can attach supporting documentation to help our team review your request.

• You can upload up to 5 files per refund request.
• Helpful evidence may include screenshots, call logs, emails, text message conversations, or other relevant documentation.