How Do I Provide Feedback on Lead Quality?

Modified on Thu, 30 Jul at 11:50 AM

⭐ How to Rate a Lead

You can rate your leads directly in your lead portal. Providing feedback helps us better tailor the types of leads you receive over time.

Steps to Rate a Lead:

1️⃣ Navigate to the "My Leads" page in your dashboard.
2️⃣ Locate the specific lead you'd like to provide feedback on.
3️⃣ Click either the Thumbs Up or Thumbs Down icon next to the lead.

What Does a Thumbs Up Mean?

We generally recommend using a Thumbs Up as the equivalent of a qualified lead.

Our definition of a qualified lead is a seller who:

  • Completed a form requesting a cash offer for their property.
  • Has a genuine motivation to sell.
  • Is looking to sell within approximately the next six months.

Every investor has a different buy box, so you're encouraged to apply your own qualification standards as well. For example, you may factor in:

  • Asking price
  • Available equity
  • Property location
  • Property type
  • Property condition
  • Tenant status
  • Any other investment criteria unique to your business

Even if a lead doesn't fit your exact buying criteria, a seller who meets the general definition above may still deserve a Thumbs Up, as this feedback helps us measure lead quality independently from individual investment strategies.

Why Rating Leads Matters

  • Your feedback helps us continuously refine our lead generation and matching process.
  • Regularly rating leads increases the chances of receiving higher-quality leads tailored to your needs.
  • Negative feedback alerts our quality assurance team to review lead sources and identify trends.

? Pro Tip: Try to rate your leads shortly after making contact. Timely feedback gives us the most accurate data and helps improve lead quality for everyone.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article