How Do I Provide Feedback on Lead Quality?

⭐ How to Rate a Lead

You can rate your leads directly in your lead portal. Ratings and specific Lead IDs help our team review quality concerns and look for patterns.

Steps to Rate a Lead:

1️⃣ Navigate to the “My Leads” page in your dashboard.

2️⃣ Locate the specific lead you’d like to provide feedback on.

3️⃣ Click either the Thumbs Up or Thumbs Down icon next to the lead.

What Does a Thumbs Up Mean?

We generally recommend using a Thumbs Up as the equivalent of a qualified lead.

Our definition of a qualified lead is a seller who:

• Completed a form requesting a cash offer for their property.
• Has a genuine motivation to sell.
• Is looking to sell within approximately the next six months.

Every investor has a different buy box, so you’re encouraged to apply your own qualification standards as well. For example, you may factor in:

• Asking price
• Available equity
• Property location
• Property type
• Property condition
• Tenant status
• Any other investment criteria unique to your business

Even if a lead doesn’t fit your exact buying criteria, a seller who meets the general definition above may still deserve a Thumbs Up, as this feedback helps us measure lead quality independently from individual investment strategies.

Why Rating Leads Matters

• Ratings help identify which leads you found useful or problematic.
• Specific Lead IDs give our team examples to review rather than relying on a general description of a trend.
• Feedback supports quality review; it does not create a custom qualification rule for your account.

What if sellers seem unmotivated or I notice a change in quality?

Rate the problematic leads in the portal and share their Lead IDs with support@propertyleads.com. Explain what you observed so our team can review the specific examples.

If you are requesting stronger seller-form questions or believe qualification practices have changed, include the affected leads. A feedback request does not mean a new intake question or qualification change has been implemented.

What if a seller says Property Leads quoted an offer amount?

Send the specific Lead IDs and what the seller reported to support@propertyleads.com so our team can investigate. The report needs review; it does not by itself establish what was said to the seller.

Note

? Pro Tip: Try to rate your leads shortly after making contact. Timely feedback gives us the most accurate data and helps improve lead quality for everyone.